Leaving behind a digital business: what your will needs to say

In an increasingly digitised world, many entrepreneurs have built valuable businesses that exist primarily or entirely online. These digital enterprises—ranging from e-commerce stores and online consultancy platforms to YouTube channels, affiliate marketing streams, and software-as-a-service operations—can represent significant assets with enduring value. Yet, unlike physical assets such as property or stocks, they often remain overlooked when individuals prepare their wills.

Failing to plan for the future of a digital business can lead to confusion, financial loss, and even legal disputes among heirs. Given the complexity and highly personalised nature of these businesses, proactive planning is essential. Creating an effective estate plan that accounts for your digital business ensures that this asset is properly managed, passed on, or responsibly wound down in the event of your death. The following discussion explores what steps need to be taken, what your will should include, and how to safeguard your digital business for the benefit of your beneficiaries.

Identifying and Valuing Your Digital Business Assets

Before including directives about your digital business in your will, it is essential to define clearly what constitutes your digital assets. These may include website domains, hosting accounts, email lists, monetised blogs, eBooks with passive revenue, app portfolios, cryptocurrency holdings associated with the business, subscription services, and social media accounts that have tangible marketing value.

Valuing digital assets can be more abstract than with physical assets. However, understanding the monetary worth of your digital business is a critical step. This may involve reviewing cash flow, revenue streams, intellectual property, subscriber numbers, and user engagement metrics. You may wish to bring in a digital business valuator or accountant with experience in online enterprises to assist in estimating its current value and forecast future earnings.

Valuation helps determine how your business fits into the larger picture of your estate and informs how it can or should be distributed. Furthermore, this can help establish the fairness of inheritance decisions and provide clarity to your executors and beneficiaries.

Appointing the Right Executors and Trustees

The executor of an estate is the person legally responsible for carrying out the terms of your will. When digital businesses are involved, it is advisable to consider whether your chosen executor has the technical expertise, business understanding, or willingness to take on such responsibilities. If not, appointing a separate, specially trained digital trustee for this aspect of your estate may be a more prudent approach.

A digital trustee can be an individual or a professional (such as a solicitor or a digital business consultant) with the requisite knowledge to manage the platforms, logins, and complexities inherent in digital entrepreneurship. Their role might involve maintaining a profitable online store, transferring ownership of a domain name, or managing recurring income from digital publications.

In any case, roles and responsibilities should be clearly spelled out in the will. If multiple parties are involved, such as one executor and one digital trustee, include provisions to ensure smooth communication between them and clarify the authority boundaries, particularly where decision-making about business continuation or dissolution is concerned.

Documenting Access To Digital Infrastructure

A major point of tension for heirs attempting to manage a loved one’s digital business posthumously is access to accounts and infrastructure. Passwords, two-factor authentication keys, and server details can form near-insurmountable barriers if not documented securely and shared appropriately.

As part of your legacy planning, compile a comprehensive digital inventory. This should include:

– Website hosting details (usernames, passwords, payment information)
– Domain name registration accounts
– Social media accounts used for marketing
– Email accounts relevant to business communications
– File-sharing platforms and cloud storage
– Cryptocurrency wallets connected to the business
– Online payment systems such as PayPal, Stripe, or bank integrations
– Affiliate programme memberships and dashboards
– Software licences and subscriptions

This information should be kept in a secure but accessible location—a password manager that your executor or trustee can access in the event of your death is an ideal solution. Do not include passwords within the will itself, as this becomes a public document upon probate and could compromise sensitive information.

Deciding the Future of the Digital Business

Entrepreneurs should consider their intentions for their business once they are no longer around to run it. Should it be sold, transferred, allowed to generate passive income, or wound down altogether? These are not only business decisions but also emotional ones, and they can affect your family’s financial future.

If your business relies heavily on your personal input—such as a consulting service tied directly to your expertise—it might not be viable for others to continue running it. In this case, selling assets or closing the business may be the most pragmatic course of action.

On the other hand, if your business runs with minimal oversight (e.g. content-based ad revenue, dropshipping) and can continue profitably in the hands of someone else, incorporating a continuity plan is prudent. You may choose to designate a relative or business partner to receive ownership. Providing them with operational manuals, supplier contacts, customer lists, and a six-month transition framework will ensure that they are in a position to keep the business functioning smoothly.

If your aim is to sell the business upon death, the will should direct the executor to obtain a contemporary market valuation and sell it on behalf of the estate. Any specific instructions—such as types of acceptable buyers or intentions regarding brand continuity—should be detailed in a separate letter of wishes.

Legal and Tax Considerations

Including a digital business in your estate comes with legal and tax implications which must be understood and addressed. In the UK, digital businesses are considered personal property and, as such, may be subject to inheritance tax. Depending on the structure of your business—sole trader, partnership, or limited company—the implications will vary significantly.

If you operate as a sole trader, your business is not a separate legal entity, and its assets will pass directly through your estate. This makes inclusion in your will relatively straightforward. However, if you have incorporated your business as a limited company, the company remains a separate legal entity after your death. In this scenario, your shares in the company become part of your estate, and you must specify how these should be distributed.

Business Property Relief (BPR) may be available in some cases under UK law, reducing the inheritance tax burden on certain business assets. Claiming BPR typically requires that the business has been active and your involvement substantial. Legal advice is advisable here to ensure eligibility and compliance.

Moreover, beneficiaries who inherit a digital business must be made aware of potential income tax or capital gains tax obligations if they continue operating or sell the business. The timing and structure of such transactions can have tax consequences, and these decisions should be made with the support of legal and financial advisors.

Communicating Your Intentions with Your Heirs

Even a perfectly drafted will can lead to confusion or emotional disputes if beneficiaries are not made aware of its contents and intentions. A difficult but important part of planning for your digital business’s legacy involves open dialogue with your prospective heirs.

Having such conversations while you are able not only provides clarity but can help you determine the most capable and willing successors for your business. If you are planning to leave the business to a family member, business partner, or close friend, ensure that they understand the skills and commitment required to take it forward. They should also be familiar with your vision and strategic direction.

Beneficiaries may also decline the inheritance or feel unequipped to manage the business, in which case your will should include a contingency plan—perhaps directing the executor to sell the business or appoint a management team.

Including a letter of wishes—though not legally binding—can offer more context for your decisions. It allows you to explain why you’ve chosen certain beneficiaries, express hopes for the business’s future, and provide insights that will help your heirs honour your intentions.

Keeping Your Will and Digital Plan Up to Date

Digital businesses evolve rapidly. A social media account that is unprofitable today may become a valuable promotional asset tomorrow. Revenue streams change. Platforms emerge and decline. This dynamism means your estate plan must be regularly reviewed and updated.

Review your will and associated digital legacy documents annually, or whenever there is a significant change in your digital business structure, operations, or ownership. Engaging with an estate planning solicitor who stays informed of the digital economy can provide valuable oversight in maintaining your planning documents appropriately.

Changes in technology or legislation may also impact how digital assets are transferred. For instance, some user agreements may prevent the transfer of account ownership, even post-mortem. Understanding the terms of service across platforms you use is essential, and developments in digital inheritance law may affect the strategies you adopt.

Conclusion

Online businesses are no longer fringe enterprises but mainstream generators of real income and brand equity. As such, they must be considered with the same seriousness and forethought as physical assets in estate planning. Ignoring your digital business in your will leaves its fate uncertain and potentially compromises the value and impact you’ve worked hard to create.

Ensuring the continuity or closure of your business is not simply an administrative task but a thoughtful and intentional act of legacy building. It protects income for your family, respects your professional achievements, and can secure future value long after you are gone.

By taking inventory of your digital business, assigning capable stewards, documenting crucial access, preparing for valuation and tax, and clearly communicating your wishes, you ensure that your entrepreneurial spirit remains a source of inspiration and financial stability for those you leave behind. In the digital age, handling such matters proactively is not just wise—it’s essential.

Contact Us

Seeking Guidance from Wills and Probate Experts?
Schedule Your Consultation Today!

Contact Us

Quick Links

Privacy Policy

Terms and Conditions

Disclaimer

Follow Us

Newsletter

You have been successfully Subscribed! Ops! Something went wrong, please try again.

COPYRIGHT © 2024 MY WILL AND PROBATE